A. Service Fees Based on Budget
Service fees are calculated as a percentage of your ad account top-up amount. Rates decrease as your daily spend tier increases. All new clients start at the standard 8% rate until monthly spend is reviewed.
| Tier | Daily Budget | Approx. Monthly Spend | Service Fee |
|---|---|---|---|
| Tier 1 | $0 - $500 / day | Approx. $0 - $15,000 / month | 8% |
| Tier 2 | $500 - $1,000 / day | Approx. $15,000 - $30,000 / month | 7% |
| Tier 3 | $1,000 - $2,000 / day | Approx. $30,000 - $60,000 / month | 6% |
| Tier 4 | $2,000 - $8,000 / day | Approx. $60,000 - $240,000 / month | 5% |
| Tier 5 | $8,000 - $15,000 / day | Approx. $240,000 - $450,000 / month | 4% |
| Tier 6 | Over $15,000 / day | Approx. over $450,000 / month | 3% |
Important: The initial service fee rate is 8% for all new clients. Your tier is reviewed monthly based on total ad spend. Fee reductions apply after confirmed spend history at the qualifying tier.
Fee example: You top up $500 to one ad account.
Service fee: 8% on top-up amount
Transfer fees (on top-up): Crypto (USDT/TRX) +2% for Facebook | PINGPONG +1.5% for Facebook
Crypto (USDT/TRX): $500 + $40 (8% service fee) + $10 (2% transfer fee) = $550 total payment
PINGPONG: $500 + $40 (8% service fee) + $7.50 (1.5% transfer fee) = $547.50 total payment
Service fee: 8% on top-up amount
Transfer fees (on top-up): Crypto (USDT/TRX) +2% for Facebook | PINGPONG +1.5% for Facebook
Crypto (USDT/TRX): $500 + $40 (8% service fee) + $10 (2% transfer fee) = $550 total payment
PINGPONG: $500 + $40 (8% service fee) + $7.50 (1.5% transfer fee) = $547.50 total payment